MyIT Solutions Online Store
Our online store uses a modified version of OSCommerce (www.oscommerce.org) A secure, safe web application for online shopping. All login and contact information is kept securely on our servers and passwords are encrypted, passwords cannot be viewed by webmasters or administrators. All credit card transations are not managed by our web site, we use National Australia Bank's N-SIPS payment system, providing a secure trusted transaction method.
Does MyIT use Cookies?
We do use cookies to enable you to shop from any window on our site. The cookie is a tiny text file containing a number, and is sent back to us by your Internet browser each time you click a buy! button, so we can tell what you want to buy & add it to your shopping list. The cookie itself will automatically expire after 12 hours, or be killed when you complete a purchase. The only information that is obtained from you (other than what you tell us when you check out) is your IP address, which is stored with each order to assist the Police with fraud investigation if required. Note that the cookie allows you to remain logged in to the site once you have entered your e-mail address and password - we recommend that you leave our website by clicking the Logout button on the bottom of the page, as this will clear your cart, and close your login at the website, if you have previously logged-in to check an order or proceed through the checkout. This is useful for preventing other users of your PC from using your login without your knowledge.
How secure are my details once they are given to you?
MyIT Solutions will not give your payment details to any third party, unlike many other websites that pass them to an order taking site, then to a payment site. Your credit card transactions are processed By The National Australia Bank who will check your details against public databases or by calling your bank for verification - we may need to call you for additional security details when the transactions exceed a certain amount. Credit card numbers are required to be entered each time you checkout for two reasons: we do not keep records of them in our backend system once the order has been processed, and no-one can place orders using your credit card number if they manage to learn your username and password combination. The number you entered is encrypted and only the last four digits will be displayed should you want to edit your payment details in a placed order. Our back-end processes are password protected with user-level permissions and also use SSL to encrypt the data being accessed in-house by our staff. If, in the interest of ensuring a speedy delivery to you, we needed to ship a product direct from a supplier to you, we would only pass your address to them.
What information does MyIT Solutions collect other than what is typed in when completing an order?
We maintain a permanent log of all IP addresses (the unique Internet identity your PC has each time you connect) and track the links clicked whilst you travel through the site. Specific actions, such as multiple incorrect attempts to enter credit card details, are logged individually against the sale involved. Credit card numbers are confirmed with checksum/validity date algorithms at time of entry. We confirm the address details of every order made against several public databases, such as the White Pages, to prevent fraud. Because of this, we have successfully prosecuted & charged ALL of the very few fraudulent sales that have been attempted. This information is not provided to any third parties, unless legally required to assist in the prosecution of a criminal case. We suggest you read the Australian Government's Guide to Shopping Online if you have a cause for concern, since we are keen to assure you by complying with their guidelines.
What will you do with my details?
Your details are used to generate our invoice & then kept on file in case you wish to re-order. We do not send out unsolicited E-mail and we do not give your details to other parties for this purpose either. |
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